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In re UnitedHealthcare AI Claims Denial Class Action

U.S. District Court, D. Minnesota -- Filed January 15, 2024

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How This Affects You

This lawsuit directly challenges UnitedHealthcare's AI system that denies your claims without a human reviewing your medical situation. If your claim was denied and you never spoke to a doctor at UHC, you may be affected.

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Case Summary

Expanded class action lawsuit targeting UnitedHealthcare's use of artificial intelligence to deny insurance claims for elderly and disabled patients. The lawsuit builds on earlier filings and alleges that UHC's AI system routinely overrides treating physicians' determinations of medical necessity. Internal documents cited in the complaint reportedly show the algorithm has been set to reject a fixed percentage of post-acute care claims regardless of individual patient circumstances, effectively making coverage decisions based on cost targets rather than medical need.

Case Details

Case Number

MINN-24-CV-1423-NAVICENT

Defendant

UnitedHealthcare

Jurisdiction

Minnesota

Violation Type

claim denial

Filed

January 15, 2024

Keywords

artificial intelligenceai denialalgorithmpost-acute careelderlymedical necessityclass actionunitedhealthnavihealth

Source: courtlistener

Last updated: February 19, 2026